Complaint – LG Home Comfort

Need Help? We’re Here for You.

At LG Home Comfort, your comfort is our priority. If something didn’t go as expected—whether it’s with your furnace, AC, heat pump, water treatment system, or service visit—please let us know. Our team is committed to resolving issues quickly and professionally.

Submit a Complaint or Service Concern

Fill out the form below with the details of your concern. We’ll review your submission and contact you as soon as possible to make things right.

Full Name

Email Address

Phone Number

Which service/product was involved?

Date of Service/Incident

Describe the issue you experienced

How would you like us to resolve this?

Acknowledgement

I confirm that the above information is accurate to the best of my knowledge.

What Happens Next?

Once submitted, our customer service team will:

Review your concern within 24–48 hours

Reach out to clarify details, if needed

Offer a resolution that aligns with our service guarantees

Your comfort is our top priority, and we’re truly sorry for any inconvenience you’ve experienced. Please allow us the opportunity to make things right.